store policy

Return Policy

If you are not fully satisfied with your purchase for any reason, we offer a 14 day window in which you can notify us via e-mail that you would like to return the item. You will be responsible for return shipping cost.

Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc.

Items that you wish to return must be in unworn condition. Tags must be attached and liners must still be on. If items have notable perfume scents or visible stains, a return will not be allowed.

Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.

Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.

Shipping costs are non-refundable.

We are not responsible for mis-delivered packages by any shipment company. We do everything to get your orders out in a timely fashion. Once your order leaves our facility it becomes the post office's responsibility and they should be contacted with the tracking number we provided for further assistance.

privacy & safety

BB's Design LLC, respect your concerns about privacy. This Online Privacy Policy ("Policy") explains what personal information we collect through our websites and online services, how we use that information, and how we safeguard personal information. Unless indicated otherwise, this Policy applies only to personal information collected through the websites, microsites, and other online services of BB's Design that adopt, display, or link to this Policy, and then only to the extent indicated (collectively, the “Services”).

What information do we collect and how do we use it?

When you visit our Services, you may provide us with certain personal information, such as your name, address, phone number, email address, personal preferences, payment card number, purchase and ordering information, demographic information, responses to survey questions, sizing information and any other information you choose to provide. Our Services may also give you the option to upload or share pictures or videos of yourself and others.

We collect this information at various places on our Services, such as when you check out with your online order; engage with our mobile applications; subscribe to catalogs, email offers, and mobile messaging offers; participate in surveys; join Pink Nation; enter contests or sweepstakes; or interact with special-event or program offers.

We may also collect information that you provide on our Services about people you know. For example, we collect your gift recipient's contact information to process your gift orders. We may also collect contact information about your friends and family members when you participate in one of our refer-a-friend programs. In these instances, we may send a message to your friend or family member on your behalf (so please only submit email addresses of individuals with whom you have a personal or family relationship and who would want to receive the message from you)

How do we protect personal information?

We maintain administrative, technical and physical safeguards designed to protect the personal information we collect through our Services against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Our administrative safeguards include implementing, maintaining, and training associates on company privacy and information security policies and procedures.  Our physical and technical safeguards include maintaining physical security policies and standards to protect company systems and data, and a cyber-security program overseen by our executive leadership team. 

payment methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments